8 Important Questions You Need To Ask Your Aged Care Facilities

Undoubtedly, no one likes to imagine their family members ending up in a care home. But it’s a part of life for many, as our family member grow older and are not able to look after themselves. For most, aged care home we choose is the place our relatives stay for the rest of their lives. Thus, if you are looking for an aged care near Shepparton or Wagga Wagga, it’s highly essential to select the right one. Moreover, it can also be very difficult.

Listed below are the few questions that you need to ask the prospective aged care facility in order to select the best one. Let’s take a look!

1. Is your aged care facility licensed?

Checking that the aged care facility you choose is licensed assures that it meets the standards required by the state to protect consumers and their families. 

2. Are the caregivers insured?

The aged care facility you select should have both general and professional responsibilities. Along with that bonding and worker’s compensation is also essential to consider. 

3. Does the facility meet federal needs through Medicare certification?

Ask the aged care service facilities if they have Medicare certificate. If they meet the requirements and your loved ones are covered by Medicare, then you will get satisfactory aged care near Wagga Wagga or Shepparton.

4. Are the caregivers qualified and trained?

There are very few aged care centres which provide training and education to their employees. Hence, ensure that your caregivers are the most capable. 

5. What is your strategy for emergency care?

We cannot predict what is going to happen the next moment. Emergencies happen. Ask how the aged care facilities and caregivers are taught to handle urgent situations. 

6. Is the same caregiver provided, every time?

To ensure the stability of work it is essential to ask the aged care centre about their process of scheduling caregivers. There are several home care agencies that alternate between 3 - 4 caregivers so that your ageing loved ones get familiarise with more than one caregiver. 

7. How would problems and concerns be addressed?

Asking this question will make sure that the prospective aged care centre provides you with a detailed procedure for dealing with issues or any service queries.

Thus by asking a number of questions to an aged care centre, you ensure to get the best possible care for your loved ones. Make sure that all your questions are answered and your aging relatives will feel secure with the offered aged care in Shepparton and Wagga Wagga. 

Choosing an aged care facility is a big decision! Don’t be careless in terms of the safety and comfort of your loved ones, instead ask these questions. Lutheran Aged Care is one of the leading facility providing high-quality aged care in Wagga Wagga and Shepparton. With our quality aged care services, we strive hard to create better health and well-being for the aged care. To inquire more about our services or facility, feel free to get in touch with us today!